Carts

When a customer adds a product to their cart, the system created a cart object which is visible from the admin menu by navigating to Orders > Carts.

There you can see a table rendering all the carts ever made by customers. It contains data like the date and time it was created and updated, whether or not it was abandoned, the shop and the product count.

The filter button on the top right corner allows you to filter out carts according to each table column.

Update the Cart Inactivity Delay

By default, carts will not be rendered in the table unless they have been inactive for the past 2 hours. It is possible to change the delay of inactivity before the cart is rendered in the Carts table.

  1. Navigate to the Shops menu by clicking Shops in the Shops category.
  2. Click on the shop for which you want to add a delay.
  3. Click the Cart Inactivity Delay tab on the left-hand side of the screen.
  4. Input the number of hours the cart has to be inactive for before being added to the Carts table. If the number is 0, the carts will be rendered immediately.
  5. Click Save.